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Head of ORDERMONKEY

Hospitality DACH

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How mit&ohne Received 80,000 Orders a Month With no Cashiers

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At mit&ohne’s locations across Switzerland, the queue never builds. One order every 50 seconds, fully automatic, every single day. 

These are some of the busiest kebab spots in the country, the kind of locations where a slow terminal or an understaffed shift could cost real money and turn paying customers into a moving queue heading somewhere else.

Since partnering with ORDERMONKEY, they’ve been hitting more than 2,500 orders every day without a single cashier. So how does that actually work? 

How the System Sells for You

With ORDERMONKEY’s kebab self-ordering system in place, mit&ohne processes over 80,000 orders a month. Those numbers come from a system that handles the entire ordering process automatically and sells on your behalf while doing it. 

Here’s what that looks like in practice:

  • Over 3,200 add-on products are sold every month through automated upsell recommendations.
  • One in four guests adds fries, guided there naturally by the system instead of by staff.
  • Revenue per order has increased by 11 to 20% since going live.

Most businesses focus on speed and volume. What they don’t account for is how much a well-timed recommendation is worth across 80,000 orders a month.

What Your Team Does Instead

High-traffic food locations don’t fail solely because of bad food or bad staff. They lose money in the gaps, and those gaps are predictable. Here’s where most locations are quietly bleeding revenue every single day:

  • The counter delay that builds a queue during the lunch rush.
  • The understaffed shift where upsells get missed.
  • The peak hour where the line backs up and customers walk away.

ORDERMONKEY closes all three automatically. Ordering, upselling, and queue speed run themselves, so your team focuses on the work that actually needs a person. 

Want Results Like These?

Thousands of orders a month, higher average spend, and a team that isn’t stretched thin during peak hours. That’s what mit&ohne has now, and it started with a single conversation. 

If you’re curious what the numbers could look like for your location, booking a free consultation with us is a good place to start. We’ll walk you through exactly what ORDERMONKEY could do for your setup.