Raphael Foucault
Head of ORDERMONKEY
Hospitality DACH
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As Head of ORDERMONKEY, Raphael Foucault is a driving force in the digitalization of the hospitality industry. Leveraging his expertise, he optimizes operational workflows through self-ordering systems. He is recognized as an expert in efficient ordering processes and forward-looking ecosystem solutions within the industry
A web shop lets a restaurant take orders on its own terms. Instead of paying a cut to a third-party app, your restaurant keeps the margin, owns the customer relationship, and runs its own channel for pickup and delivery. But having a web shop is only half the job. The ones that actually bring in […]
When a guest has to wait for ten minutes just to get the bill, your restaurant guest communication has failed. It does not matter how good the food is if the process of getting it feels like a chore. Effective communication is about removing the invisible friction that makes guests feel ignored or confused during […]
The best upselling doesn’t feel like selling. A guest taps through a self-order screen, adds a burger, and the system surfaces the combo with one tap. They upgrade. The meal’s better, the check is higher, and no one has to ask. Real upselling has little to do with getting more out of every table. It […]
Whether you run a boutique, a café, or a service business, there has never been a better time to sell online. A web shop puts your products in front of customers around the clock, removes the limits of a physical location, and gives you real insight into what people actually want to buy. The good […]
At mit&ohne’s locations across Switzerland, the queue never builds. One order every 50 seconds, fully automatic, every single day. These are some of the busiest kebab spots in the country, the kind of locations where a slow terminal or an understaffed shift could cost real money and turn paying customers into a moving queue heading […]
Every restaurant owner knows the sting of seeing half-eaten plates scraped into the bin or the panic of a utility bill that is 20% higher than last month. These are not just operational headaches, but signs that your restaurant is running less efficiently than it could. So what is the fix? For most restaurants, it […]
