Raphael Foucault
Head of ORDERMONKEY
Hospitality DACH
Schedule suitable time slot for an online meeting with us to know more about ORDERMONKEY!
If you're feeling unsure about what you need, we're here to help with ideas and suggestions you might not have thought of!
As Head of ORDERMONKEY, Raphael Foucault is a driving force in the digitalization of the hospitality industry. Leveraging his expertise, he optimizes operational workflows through self-ordering systems. He is recognized as an expert in efficient ordering processes and forward-looking ecosystem solutions within the industry
A loyalty program might sound like an easy win. Theoretically, it can help you attract repeat customers, increase revenue, and build stronger relationships with people who already like what you do. So you set one up, print some stamp cards or install a points system, and wait. However, in practice, you might need more effort […]
Some customers buy once, while others keep coming back without hesitation, and the difference usually comes down to loyalty. The interesting part is that loyalty does not look the same for everyone. Some customers return because of rewards, others out of habit, and a few because they genuinely feel connected to your brand. When you […]
Every summer Sunday, a popular Badi fills up fast. Hundreds of people come through the gates, most of them staying for hours. They swim, they sunbathe, they get hungry, they get thirsty, and at some point, they pull out their phone. That phone is your biggest asset. For Badi operators, a contactless web app makes […]
Getting new guests feels great, but seeing them come back feels even better. Because real growth does not come from first visits, it comes from the second, the third, and eventually from someone walking in and saying, “The usual, please.” That is when a guest stops trying you out and starts choosing you, and that […]
What if paying the bill was the fastest and smoothest part of dining at your restaurant? Instead of counting cash or waiting on slow terminals, cashless payments remove friction at checkout. As a result, your guests can pay in seconds while your team keeps service moving. For restaurant operators, this means quicker table turnover, fewer […]
Have you noticed how payment expectations change faster than almost anything else in business? Payments are no longer just about completing a transaction. They affect how fast you serve, how secure payments feel, and how smoothly your business runs each day. This article explains the key payment trends shaping 2026 and what they mean for […]
