Achieve Greater Efficiency and Revenue with ORDERMONKEY’s Self-Order Systems
The way people dine is evolving quickly. Guests now also expect speedy service, flexible choices, and a smooth ordering process. You’re already dedicated to giving your customers the best, and meeting these expectations is just another part of that passionate commitment.
What if your guests could browse your menu, pick their favorites, and even pay, all on their own, when they’re ready? Let’s see how a self-ordering system can help your business.
How Does Self-Ordering Make Your Restaurant More Efficient and Successful?
Self-ordering technology transforms the restaurant experience by allowing guests to place orders directly through kiosks or their smartphones. Imagine your guests walking in. Instead of immediately needing a server, they could head to a self-order kiosk. They tap through your menu with beautiful pictures of your food, pick their items, and maybe add an extra side of fries that the system suggests. Customize their order and pay on the spot. Simple and fast.
Or, picture them sitting at a table. They pull out their own phone, scan a little QR code, and browse your menu. They pick something, customize their meal, and send their order straight to the kitchen. No app to download, no worries. This also works if they want to order online for a quick pickup!
This is what self-ordering is all about. It automates many of the routine tasks, putting your guests in control. With fewer responsibilities, your staff can truly focus on what they do best: create a welcoming atmosphere and make sure everyone’s having a great time.
What Does ORDERMONKEY Self-Order Solution Include?
ORDERMONKEY offers a complete, flexible self-ordering platform that adapts to your business. Here are the solutions your business can enjoy with ORDERMONKEY:
Increase on-site sales and cut down wait times. Our user-friendly terminals make ordering and payment faster for your guests and can be customized to match the vibe of your brand.
Make ordering effortless and capture more sales. Guests scan a QR code to order from their phones for dine-in, takeaway, or delivery with no app download needed.
Web Shop:
Expand your business beyond your restaurant. Easily manage online orders, pre-orders, and even catering requests, all synced in one place so you never miss an order.
Seamless Payment Options:
Offer customers the convenience to pay their way. We smoothly integrate with all popular methods like Twint, credit cards, and Apple Pay for quick, secure transactions.
POS Integration:
Avoid disruptions and keep your kitchen running smoothly. ORDERMONKEY connects with over 40 POS systems, making orders directly into your existing workflow.
Loyalty & Marketing:
Turn new guests into regulars. Our integrated tools make it simple to set up digital loyalty programs, targeted vouchers, and personalized offers that keep customers coming back.
Central Back Office:
Save time and stay in control. Manage menus, pricing, and promotions across all your ORDERMONKEY solutions from one easy dashboard, with updates happening in real time.
With ORDERMONKEY, you create a connected digital experience, whether you run a single location or a restaurant group.
How Does ORDERMONKEY Integrate with Your Existing Operations?
ORDERMONKEY seamlessly integrates with your existing restaurant operations by connecting directly to your current POS systems, We understand that system integration is a consideration for any business, streamlining order management and enhancing workflow efficiency.
Our platform offers broad compatibility with over 40 Point of Sale (POS) systems, including frequently used ones like Gastronovi, Lightspeed, and TCPOS. This allows order information to flow directly into your established kitchen and sales processes.
Orders from kiosks, QR codes, or web shops are managed centrally in the back office and sent directly to the kitchen or service team, including notifications. Promotions, menu updates, and new payment options are also immediately available across all channels.
Which Types of Restaurants Benefit Most from Self-Ordering?
Self-ordering systems offer specific advantages tailored to the operational style and guest expectations of different restaurant types, such as:
Quick Service & Takeaway:
For these fast-paced environments, self-ordering is crucial for maximizing output and accuracy during peak times, processing high volumes of orders quickly, and keeping lines moving.
Café & Bistro:
Here, self-ordering can enhance a relaxed atmosphere. It frees up staff from constant order-taking, allowing for more meaningful interactions with guest to recommend that life-changing croissant.
Full-service restaurants:
Self-ordering complements traditional table service by offering guests convenience. They can independently reorder drinks or request service via their device without interrupting their conversation.
Events & Catering:
These business benefit greatly from the power of self-ordering, such as facilitating complex orders for better planning and streamlining on-site fulfillment, especially for large, diverse groups.
Multi-location businesses:
For chains, the core advantage is ensuring brand consistency and operational agility. One central dashboard lets you update menus, prices, and promos across all your outposts instantly.
What Self-Ordering Does For Your Restaurant
When guests sort their own orders, there will be less things for you to worry about. Some benefits you can expect are:
A More Satisfied & Effective Team: Imagine staff focusing on actual hospitality instead of just being order-taking robots. Might lower the collective stress levels and make your staff more satisfied.
Conquer Peak Hours with Ease: You’ll find you can manage a higher volume of orders during busy rushes without needing to immediately scale up staff. Guests get their food, you get the sales.
Increased Order Values are Common: Those shiny menu pictures and “would you like fries with that?” prompts from the self ordering system? Easy way to upsell and increase your revenue.
Project a Modern, Customer-Focused Image: Implementing up-to-date technology signals that your business is current, efficient, and prioritizes guest convenience.
Update Menus Instantly, Anytime: Need to add a seasonal special or adjust a price? Digital menus can be updated in moments across all kiosks or QR codes, saving you time and printing costs.
What Self-Ordering Does For Your Guests
Your guests will notice and appreciate the upgrade self-ordering brings to their experience! Some of the benefits your guests can enjoy are:
Goodbye to Unnecessary Waiting: No more desperate attempts to make eye contact with a busy server. They order, they pay, they move on with their lives while your staff move to make their orders.
Their Order, Their Way, Accurately: Self-ordering allowed your guests to easily customize dishes to their specific needs (e.g., no mayo, extra avocado), ensuring it’s their version of perfect.
No-Pressure Browse Experience: Customers can take their time to explore your full menu. Great for the curious or those with dietary restrictions. No server awkwardly hovering and pressuring them to order.
Visually Appealing & Easy to Understand: Because sometimes words are hard. Digital menus with good photos and straightforward descriptions make choosing less intimidating to decide what they’d like.
Effortless Access (Especially with QR): With QR code systems like ORDERMONKEY’s QR Webapp, guests can access your menu and order directly from their own smartphone’s web browser, no app download required.
Let ORDERMONKEY Ease Your Digital Transformation!
Operating a restaurant takes dedication and precision, but ORDERMONKEY can help simplify your workflow and drive your success.
At ORDERMONKEY, we specialize in providing comprehensive self-ordering platforms that make the transition to digital both straightforward, and highly effective for restaurants of all types and sizes.
We are also experienced with partnering with various businesses across Switzerland, enabling many of them to achieve tangible improvements: significant gains in operational efficiency, notable increases in guest satisfaction and loyalty, and a clear uplift in order volume and overall sales.
Book a demo now to get more information and learn how to prepare your restaurant for the future!
